Client Charter FY 2020/21-2024/25

The Ministry of Finance, Planning and Economic Development (MoFPED) derives its mandate and functions from the 1995 Constitution of the Republic of Uganda and other related subordinate laws including, the Public Finance Management Act 2015 and the Acts establishing Agencies and Auxiliary organizations.

It is my pleasure to present the Client Charter for the Ministry of Finance Planning and Economic Development for the period FY2020/21 to 2024/25. This Client Charter was developed in respect of the Circular Standing Instruction No. 2 of 2019 aimed at enhancing service delivery standards through enhanced transparency and accountability.

The Ministry’s Client Charter has been reviewed to foster and reinforce service standards that will guide the Ministry’s management and staW in providing quality services to our Clients, the Public and the Private Sector.

The Charter is intended to clearly define systems that can adequately measure performance for results and access to timely and accurate public information. The Ministry’s Clients are encouraged to use this Client Charter as a reference point for purposeful engagement with the Ministry.

Matia Kasaija (MP)

MINISTER OF FINANCE, PLANNING AND ECONOMIC DEVELOPMENT